Commercial Elevator Services

Epoch Commercial provides mid- and high-rise traction elevators, mid- and low-rise MRL elevators, low-rise hydraulic elevators, and ADA/LULA accessibility lifts — state-of-the-art vertical transportation for offices, hospitality, and multifamily properties across North and South Carolina.

Epoch Commercial

Every commercial building, covered.

From a two-story office to a high-rise, Epoch specs the right type of elevator to the building — not the other way around.

Traction Elevators

Traction elevator.

Geared or gearless traction, built for mid- and high-rise offices, retail, and institutional buildings.

  • Geared or gearless traction drive
  • Energy-regenerative drive options
  • Up to 50 stops
  • Three-year warranty on all parts Epoch installs and services
MRL Elevators

Machine room-less elevator.

Machine room-less traction or hydraulic drive sized for mid- and low-rise buildings that don't need a full high-rise traction system or dedicated machine room.

  • Machine room-less traction or hydraulic drive
  • Traction MRL: up to 20 stops — Hydraulic MRL: up to 5 stops
  • Reduced hoistway and machine room footprint
  • Three-year warranty on all parts Epoch installs and services
Hydraulic Elevators

Hydraulic elevator.

Efficient, code-compliant hydraulic elevators for low-rise commercial buildings.

  • Hydraulic or machine room-less hydraulic drive
  • Up to 6 stops
  • Compact hoistway requirements
  • Three-year warranty on all parts Epoch installs and services
ADA & LULA Lifts

LULA / ADA elevator.

Compact, code-driven accessibility lifts for schools, churches, medical facilities, and public buildings.

  • Limited-Use/Limited-Application per ASME A17.1 Section 5.3
  • Up to 4 stops
  • Minimal footprint, fast permitting
  • Three-year warranty on all parts Epoch installs and services
Services

What we do.

Modernization

We focus first on enhanced safety and efficiency, then on aesthetic upgrades to elevator cabs tailored to your preferences.

Maintenance & Repair

Customized maintenance programs — ask if your elevator qualifies for our Lifetime Warranty, one predictable monthly cost per elevator.

New Installation

We specialize in non-proprietary elevators with custom configurations — customization is our game.

Built For Your Building

Independent expertise, warrantied work.

  • Skilled & certified mechanics and technicians

  • No overtime charges, 24-hour service available upon request

  • Award-winning customer service

  • Quality work at a fair price

  • Every era of equipment, one crew

    From the reliable old-school units built in the mid-1900s to today's high-performance gearless machines — if it's on your building, we can maintain it.

Service Areas

Where we work

Raleigh Durham Charlotte Wilmington Myrtle Beach Greenville, SC Columbia, SC Rock Hill, SC Charleston, SC Fayetteville Greensboro Sanford Surf City Outer Banks Winston-Salem Murphy Cape Hatteras
Equipment

Equipment we work with.

Non-proprietary, so we're not limited to a single manufacturer's service network.

Traction Elevators Machine-Room-Less (MRL) Elevators Hydraulic Elevators ADA-Compliant Platform Lifts Destination Dispatch Controls Cab & Fixture Modernization
Services We Also Provide

Beyond the equipment itself.

Elevator upkeep goes beyond the mechanical — we handle the environmental, technology, and logistics side too.

Environmental & Fluid Management

Pit, Hoistway & Cab Cleaning Hydraulic Oil Tank & Pump Monitoring Hydraulic Fluid Recycling & Oil Change-Outs Oil Water Separators Oil Scrubbing & Recycling Sump & Scavenger Pump Systems Waterproofing, Pit Coatings & Hoistway Restorations Fireproof Coatings Dry Ice Cleaning Glass Cleaning, Sill Polishing & Replacement Escalator & Moving Walk Cleaning Disaster Cleanup & Restoration

Safety & Compliance

DOL Violation Remediation & Consultant Punchlist Items Safety Netting Emergency Phones & Monitoring Work by Others

Cab Technology & Amenities

IoT & Telco Services Elevator TVs Vinyl Door Wraps Level Cab Floor Air Purification Systems Ductless HVAC Units

Logistics & Fabrication

Trucking & Storage Custom Parts Fabrication (via our sister companies)
Environmental Considerations

Efficient equipment is good business.

Lower energy draw, fewer compliance headaches, and equipment that holds up to green-building standards — environmental performance and your bottom line point the same direction.

Lower Energy Costs

Machine room-less and gearless traction drives cut standby power draw, and energy-regenerative drive options feed braking energy back into the building instead of wasting it as heat — a real line item on a multi-elevator building's utility bill.

Green Building Support

Regenerative drives, destination dispatch controls that reduce unnecessary trips, and efficient MRL equipment can all support LEED and other green-building point categories — we can document what's installed for your certification paperwork.

Compliance & Remedies

Where hydraulic equipment is in use, spill containment and biodegradable hydraulic fluid options reduce environmental risk, and holeless hydraulic designs remove the underground-cylinder leak risk of older systems entirely. We support the documentation for whatever inspection or compliance process your building needs.

How It Works

From first call to final inspection.

Site Assessment

We walk the property, review existing equipment, and talk through how the building is actually used.

Custom Proposal

Because we're not tied to one manufacturer, we spec non-proprietary equipment scoped to your budget and timeline.

Installation or Modernization

Work is scheduled to minimize disruption to tenants, staff, or guests.

Ongoing Maintenance

A maintenance plan tailored to your equipment, backed by warrantied repairs.

Questions

Commercial FAQ

Do you only service equipment you installed?

No — we maintain and modernize elevators regardless of who installed them, as long as it isn't proprietary equipment locked to a single vendor's service network.

How long does a modernization project take?

It depends on scope, but most single-car modernizations are scheduled around your building's occupancy needs to minimize downtime.

What's included in a maintenance contract?

Routine inspections, preventive maintenance, and priority response for service calls — every contract is scoped to your equipment and building.

Do you offer 24-hour emergency service?

Yes, available upon request — with no overtime charges.

Can you help with a specific manufacturer's equipment?

In most cases, yes. Reach out with your equipment details and we'll confirm during a site assessment.

Can equipment upgrades help with green building certification?

Often, yes — regenerative drives, destination dispatch, and efficient MRL equipment can support LEED and similar point categories. Let us know what certification you're pursuing and we'll document what's installed.

Request a commercial service quote

Tell us about your property and equipment — we'll follow up quickly.